There is only one valid definition of a business purpose: to create a customer. Peter Drucker, The Practice of Management “Imagine an NFL coach,” writes Roger Martin, Dean of the Rotman School of Management at the University of Toronto, in his important new book, Fixing the Game, “holding a press conference on Wednesday to announce [...]
HackFwd
We’re experienced tech entrepreneurs looking to support and invest in Europe’s most passionate geeks. We’re a pre-seed investment company designed to enable great people to launch great ideas. Our start-up and support process accelerates the route to beta, profitability, and success. via HackFwd.
Building a second home in China
The past two years have underscored China’s resilience and dynamism. Its economy has been booming against a backdrop of global stagnation. China’s business environment, in particular, has been changing fast, with new regulatory policies and a rising cost of doing business affecting the playing field for multinationals see sidebar “Cautious sentiments”.But the real story, in [...]
Global forces: An introduction
Five crucibles of change will restructure the world economy for the foreseeable future. Companies that understand them will stand the best chance of shaping it. via Global forces: An introduction – McKinsey Quarterly – Strategy – Globalization.
New masters of management: A special report on innovation in emerging markets
BUSINESS innovation in the emerging world has got to the point where all those individual advances add up to more than the sum of their parts. Just as Japan’s quality circles and just-in-time delivery were part of a new system called “lean production”, so the emerging world’s reverse innovation and frugal production are part of [...]
The Way I Work: Paul English of Kayak
elch | Feb 1, 2010 Guido Vitti I’ll Get It Paul English and his engineers rush to answer the customer service phone. In part because the ringer is so irritating. At a time when many Web companies go out of their way to make it difficult to contact them, Paul English is a customer service fanatic. [...]
The Business and Innovation Trist | Blog | design mind
Business and innovation are in a symbiotic relationship. Innovative products and systems can be revolutionary but if they don’t take hold in the marketplace they will likely fail. So, how do innovators stay creative while also playing the role of business partner to reassure clients that innovative ideas won’t trump the bottom line? Yobie Benjamin [...]
Gary Hamel: Management’s Dirty Little Secret — How to Increase Employee Engagement – Gary Hamel’s Management 2.0 – WSJ
How would you feel about a physician who killed more patients than he helped? What about a police detective who committed more murders than he solved? Or a teacher whose students were more likely to get dumber than smarter as the school year progressed? And what if you discovered that these perverse outcomes were more [...]
The Social Responsibility of Business is to Increase Profits
… in a free society… “there is one and only one social responsibility of business – to use its resources and engage in activities designed to increase its profits so long as it stays within the rules of the game, which is to say, engages in open and free competition without deception or fraud.” via [...]